Privacy Policy

Introduction

SLO Concrete Construction ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sloconcreteconstruction.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include your name, email address, phone number, mailing address, and project details. We collect this information to provide estimates, communicate about your project, and deliver our services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies. We collect this information to improve our website, understand how visitors use our site, and enhance user experience.

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for concrete services
• Schedule and complete concrete projects
• Communicate with you about your project, including updates and follow-ups
• Process payments and maintain financial records
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations and resolve disputes

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business (e.g., payment processors, email services)
• With contractors or suppliers involved in completing your project
• To comply with legal requirements, such as court orders or government requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer, such as a merger or acquisition

Any third parties we share information with are required to protect your data and use it only for the specified purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. This typically includes maintaining records for warranty purposes, tax compliance, and legal requirements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how we use it, and whether we sell or share it. You also have the right to request deletion of your information and to opt out of the sale of personal information. We do not sell personal information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

SLO Concrete Construction
1123 Pismo St
San Luis Obispo, CA 93401
Phone: (805) 269-8770
Email: quotes@sloconcreteconstruction.com